Leafnet Retail Reporting
BioTracktoNMS2S
New Mexico's mandatory cutover to NMS2S happened at 12:01 a.m. on September 4, 2026. Every licensed cannabis business in the state has moved, or is in the process of moving, off BioTrack.
Leafnet's NMS2S integration is live.
Get help with your migrationStill catching up? See the checklistFree to use. No form, no signup. Built by Leafnet, an Albuquerque cannabis POS company. Confirm current requirements at rld.nm.gov/cannabis/nms2s.
The inventory pause has passed. Here's what to check now.
BioTrack shut off for producers, manufacturers, and labs at 5:00 p.m. on August 25. Transfers paused for about eight days, resuming for retailers on September 2. If your store went through that window, here's what's worth checking now that it's over.
What to check now
- Confirm your NMS2S inventory matches what you expected to receive once transfers resumed on September 2.
- Reconcile any SKUs that arrived late or didn't fully sync during the overlap.
- If you're only now migrating, budget for a similar restock gap and plan around it.
- Flag any discrepancies to CCD or your NMS2S contact promptly. Errors get harder to trace the longer they sit.
Confirm current requirements at rld.nm.gov/cannabis/nms2s.
The official CCD timeline
Here's how New Mexico's official CCD timeline played out. All dates below have now passed. Confirm anything still open against rld.nm.gov/cannabis/nms2s.
5:00 p.m.
BioTrack turned off for producers, manufacturers, and labs. Labs could not receive samples through Aug 31. Transfers into stores paused.
12:01 a.m.
Retailer migration began. Sales ran in BioTrack during the overlap. Retailers synced inventory with BioTrack ahead of this time.
Both systems open
Retailers gained NMS2S access and could receive transfers again. Sales stayed in BioTrack. NMS2S inventory was adjusted down for overlap sales.
12:01 a.m. cutover
BioTrack was turned off. All cannabis activity, including sales, moved to NMS2S.
What to do if you're still catching up
These steps applied ahead of the September 1 migration. If you've already completed your move, this is a record of what mattered. If you're still catching up, work through it now.
Reconcile your inventory in BioTrack
Only what was in BioTrack at migration moved to NMS2S. Errors in BioTrack became errors in NMS2S.
- Count physical inventory against your track-and-trace records
- Review plants, harvests, packages, and other tracked inventory
- Resolve discrepancies and incomplete transactions
- Review outstanding transfers and transactions
- Confirm license and facility information is accurate
CCD cautioned against making adjustments solely to prepare for migration. Adjustments should reflect actual inventory or activity.
Confirm BioTrack was synchronized
BioTrack was the source of truth for migration. If you used a third-party POS or inventory system, it needed to be fully synchronized with BioTrack before September 1.
If you saved a Current Inventory report before migration, that's still your record of what should have come across. Worth pulling if anything looks off in NMS2S now.
Check your NM-PLUS primary controlling person
Existing BioTrack user accounts did not carry over. The primary controlling person listed on your NM-PLUS account became your license's initial NMS2S system administrator, and that person creates all other users.
- Confirm the primary controlling person is correct for each license
- Verify the contact email and phone are current and monitored
- Fix it now if it's still wrong, it blocks staff access
CCD sends official communications to the business email listed in NM-PLUS. Worth checking that inbox if anything seems to have been missed.
Train your team on NMS2S workflows
CCD's training manuals by license type are still the best reference: Retailer, Transfers and Manifest, Inventory Rooms, Organization Admin, and Courier, all linked from CCD's transition page.
Between September 2 and cutover both systems were briefly open. If your team is still confused about which system is authoritative now, the answer is NMS2S, full stop.
Have a written fallback plan
Decide what your team does if track-and-trace access is ever unreachable: who they call, and how activity gets recorded once access returns. CCD rules govern outage notification and recordkeeping, worth having this in writing if you haven't already.
Know who to call if something's still unresolved
CCD's help line runs Monday to Friday, 9 a.m. to 5 p.m. If you're stuck outside those hours or just want a second set of eyes, we answer the phone.
What changed in NMS2S
NMS2S was custom-built for New Mexico's regulations. Some workflows that worked one way in BioTrack behave differently. CCD flagged these areas.
Courier tracking
Couriers have their own accounts to track deliveries in the state system. All deliveries using licensed or internal couriers must be tracked.
Producer inventory types
Production licensees can only receive an approved list of inventory types. Items outside that list migrated and can be transferred out.
Testing
NMS2S draws a clearer line between sale-ready product and product still in production. Testing must be completed before a product is marked sale ready.
Medical and adult-use
NMS2S tracks medical and adult-use product separately and more clearly than BioTrack did.
One thing worth repeating from CCD's guidance: system functionality never overrides legal limits. If NMS2S lets you do something the rules do not allow, the rules still apply.
Frequently asked questions
Answers to common questions about the transition, sourced from CCD guidance.
Is NMS2S live now?
Yes. New Mexico's cutover to NMS2S was completed at 12:01 a.m. on September 4, 2026. All cannabis sales and inventory activity in the state must now be conducted in NMS2S.
What is NMS2S?
NMS2S is the New Mexico Seed-to-Sale System, the state's cannabis track-and-trace platform that replaced BioTrack. It was built for the Cannabis Control Division by Albuquerque-based Real Time Solutions and is free for all licensees.
When did BioTrack shut down in New Mexico?
BioTrack shut down for non-retailer licensees on August 25, 2026, and for retailers at 12:01 a.m. on September 4, 2026, when NMS2S became mandatory statewide.
Will BioTrack user accounts transfer to NMS2S?
No. Existing BioTrack user accounts did not automatically transfer. The primary controlling person listed on a license's NM-PLUS account became that license's initial NMS2S system administrator.
Does NMS2S cost anything for licensees?
No. CCD has stated NMS2S is free for all cannabis licensees, with no per-tag fees, monthly subscription costs, or paywalls for additional features.
CCD is the authority here
Everything on this page summarizes public guidance from the Cannabis Control Division. Confirm current requirements before you act.
- Transition page and updates: rld.nm.gov/cannabis/nms2s
- Training manuals: linked from the transition page
- Help line: Monday to Friday, 9 a.m. to 5 p.m.
- Official notices go to the business email listed in your NM-PLUS account
Our NMS2S integration is live
Leafnet's NMS2S integration is live. We've fully migrated our existing customers to the new system and continue supporting other New Mexico dispensaries as they complete their own migration.
We keep the integration updated as NMS2S evolves, incorporating ongoing improvements to the state's API based on feedback from users and integration partners.
Questions? Call (505) 416-4994 →Leafnet is not affiliated with, endorsed by, or acting on behalf of CCD, RLD, or Real Time Solutions.
Still working through your NMS2S migration?
We're offering free, hands-on help to any New Mexico dispensary catching up on the transition, on any POS. You do not need to be a Leafnet customer and there is no pitch attached.
Get transition helpOr call (505) 416-4994 directly. We answer the phone.
Leafnet is a cannabis POS and compliance software company based in Albuquerque. This page summarizes publicly available guidance from the New Mexico Cannabis Control Division and is provided as a convenience. It is not legal or regulatory advice and does not replace CCD's official guidance. Always confirm current requirements at rld.nm.gov/cannabis/nms2s. Leafnet is not affiliated with, endorsed by, or acting on behalf of the Cannabis Control Division, the Regulation and Licensing Department, or Real Time Solutions.
