Leafnet Retail Reporting
BioTracktoNMS2S
The Cannabis Control Division is replacing BioTrack with the New Mexico Seed-to-Sale System. Every licensed cannabis business in the state must move.
Retail cutover: 12:01 a.m. September 4, 2026
See the checklistGet transition helpFree to use. No form, no signup. Built by Leafnet, an Albuquerque cannabis POS company. Dates below come from the Cannabis Control Division. Confirm current requirements at rld.nm.gov/cannabis/nms2s.
The part that catches most retailers off guard
Most of the coverage has focused on the software switch. The more immediate operational issue is inventory. As of 5:00 p.m. on August 25, BioTrack is no longer available to producers, manufacturers, and testing labs. You can keep selling, but new transfers into your store stop. Under CCD's schedule, retailers regain the ability to receive transfers on September 2.
That is roughly eight days without restock, ending two days before cutover, heading into Labor Day weekend.
What to do about it
- Project your fastest-moving SKUs through September 6 and assume no replenishment until September 2.
- Ask your suppliers today what is already in transit versus what is stuck.
- Plan your menu and promotions around what you will actually have, not what you normally carry.
- Expect a heavy receiving day on September 2. Staff it accordingly.
CCD guidance also advises retailers to limit inventory changes during this window to sales and necessary reconciliation, and states that retail to retail transfers should not occur. Confirm current requirements at rld.nm.gov/cannabis/nms2s.
The official CCD timeline
These dates come from the Cannabis Control Division. CCD is the authority here, not us. Confirm against the official page before you act, because the schedule can change: rld.nm.gov/cannabis/nms2s
5:00 p.m.
BioTrack turns off for producers, manufacturers, and labs. Labs cannot receive samples through Aug 31. Transfers into stores pause.
12:01 a.m.
Retailer migration begins. Sales still run in BioTrack. Sync your retail inventory with BioTrack before this time.
Both systems open
Retailers get NMS2S access and can receive transfers again. Sales stay in BioTrack. Adjust NMS2S inventory down for sales made during the overlap.
12:01 a.m. cutover
BioTrack is turned off. All cannabis activity, including sales, must be done in NMS2S.
What to do before September 1
These steps follow CCD's published guidance. Work through them in order. The first three cause real problems if they are missed.
Reconcile your inventory in BioTrack
Only what is in BioTrack at migration moves to NMS2S. Errors in BioTrack become errors in NMS2S.
- Count physical inventory against your track-and-trace records
- Review plants, harvests, packages, and other tracked inventory
- Resolve discrepancies and incomplete transactions
- Review outstanding transfers and transactions
- Confirm license and facility information is accurate
CCD cautions against making adjustments solely to prepare for migration. Adjustments should reflect your actual inventory or activity.
Confirm BioTrack is synchronized
BioTrack is the source of truth for migration. If you use a third-party POS or inventory system, make sure it is fully synchronized with BioTrack before September 1. CCD recommends running a Current Inventory report directly from BioTrack Traceability and using it to reconcile.
Save or print that Current Inventory report before September 1. If something looks wrong in NMS2S later, that report is your record of what should have migrated. Very few operators will think to do this.
Check your NM-PLUS primary controlling person
This is the step most operators do not know about. Existing BioTrack user accounts will not carry over. CCD has stated the primary controlling person listed on your NM-PLUS account becomes your license's initial NMS2S system administrator, and that person creates all other users.
If that name is out of date, or the email belongs to someone who left, you may not be able to get into the new system or add your staff.
- Log into NM-PLUS and confirm the primary controlling person for each license
- Verify the contact email and phone are current and monitored
- Make corrections as soon as possible
CCD sends official transition communications to the business email listed in NM-PLUS. Check that inbox daily through cutover.
Train your team before cutover, not during
CCD has published training manuals by license type. The Retailer manual is what your floor staff needs. Also useful: Transfers and Manifest, Inventory Rooms, Organization Admin, and Courier. All are linked from CCD's transition page.
If you are vertically integrated, review the Producer, Manufacturing, and Testing Labs manuals for your other activities.
Be clear with staff about one thing: between September 2 and cutover, both systems are open, and BioTrack is the one that counts for sales. Make sure nobody gets that backwards.
Have a written fallback plan
Any cutover can produce access problems. Decide in advance what your team does if track-and-trace is unreachable, who they call, and how activity gets recorded and entered once access returns.
CCD rules govern what is required during a track-and-trace outage, including notification and recordkeeping. Review your obligations with CCD directly and put your procedure in writing before September 4.
Know the weekend you are walking into
Cutover is 12:01 a.m. on Friday, September 4. Labor Day is Monday, September 7. CCD has said a dedicated help line will operate Monday through Friday, 9 a.m. to 5 p.m.
Plan your first weekend on NMS2S assuming you may be resolving things on your own. Schedule your most experienced people. Do not make it someone's first solo shift.
What is changing in NMS2S
NMS2S was custom-built for New Mexico's regulations. Some workflows that worked one way in BioTrack behave differently. CCD has flagged these areas.
Courier tracking
Couriers get their own accounts to track deliveries in the state system. All deliveries using licensed or internal couriers must be tracked.
Producer inventory types
Production licensees can only receive an approved list of inventory types after transition. Items outside that list will migrate and can be transferred out.
Testing
NMS2S draws a clearer line between sale-ready product and product still in production. Testing must be completed before a product is marked sale ready. If a product changes form after testing, it requires new finished product testing before retail transfer.
Medical and adult-use
NMS2S tracks medical and adult-use product separately and more clearly than BioTrack did, giving the state better data on each market.
One thing worth repeating from CCD's guidance: system functionality never overrides legal limits. If NMS2S lets you do something the rules do not allow, the rules still apply.
Frequently asked questions
Answers to common questions about the transition, sourced from CCD guidance.
What is NMS2S?
NMS2S is the New Mexico Seed-to-Sale System, the state's new cannabis track-and-trace platform replacing BioTrack. It was built for the Cannabis Control Division by Albuquerque-based Real Time Solutions and is free for all licensees. Use is mandatory for every licensed cannabis business in New Mexico.
When does BioTrack shut down in New Mexico?
According to CCD, BioTrack turned off for non-retailer licensees after 5:00 p.m. on August 25, 2026. For retailers, BioTrack is turned off at 12:01 a.m. on September 4, 2026, at which point all cannabis activity including sales must be conducted in NMS2S.
What do New Mexico dispensaries need to do before September 1?
CCD advises retailers to reconcile physical inventory against BioTrack records, resolve discrepancies and incomplete transactions, make sure any third-party POS is fully synchronized with BioTrack, and confirm the primary controlling person on their NM-PLUS account is current. Retail inventory should be synchronized with BioTrack before 12:01 a.m. on September 1, 2026.
Will my BioTrack user accounts transfer to NMS2S?
No. CCD has stated that existing BioTrack user accounts will not be automatically transferred. The primary controlling person listed on your NM-PLUS account becomes your license's initial NMS2S system administrator, and that person creates all other users. Confirm that contact information is current before the transition.
Can New Mexico retailers receive inventory during the NMS2S transition?
Transfers into retail stores pause during the migration window. BioTrack became unavailable to producers, manufacturers, and testing labs after 5:00 p.m. on August 25, 2026, and CCD's schedule has retailers regaining access to transfers on September 2, 2026. Retailers may continue selling throughout. Plan inventory levels accordingly.
Does NMS2S cost anything for licensees?
No. CCD has stated NMS2S is free for all cannabis licensees, with no per-tag fees, monthly subscription costs, or paywalls for additional features.
CCD is the authority here
Everything on this page summarizes public guidance from the Cannabis Control Division. Confirm current requirements before you act.
- Transition page and updates: rld.nm.gov/cannabis/nms2s
- Training manuals: linked from the transition page
- Help line: Monday to Friday, 9 a.m. to 5 p.m. Number posted on CCD's page
- Official notices go to the business email listed in your NM-PLUS account
CCD has warned about fraudulent emails impersonating department staff. Be cautious with unexpected messages requesting personal information or payment.
Our NMS2S integration
We are building Leafnet's NMS2S integration in direct coordination with the state's NMS2S team, working from their current API documentation.
This does not affect the help below. Reconciliation, NM-PLUS setup, and cutover planning are the same no matter what POS you run.
Call for current status: (505) 416-4994 →Leafnet is not affiliated with, endorsed by, or acting on behalf of CCD, RLD, or Real Time Solutions.
Need a hand before September 1?
We are offering free, hands-on transition help to any New Mexico dispensary, on any POS. You do not need to be a Leafnet customer and there is no pitch attached.
Get transition helpOr call (505) 416-4994 directly. We answer the phone.
Leafnet is a cannabis POS and compliance software company based in Albuquerque. This page summarizes publicly available guidance from the New Mexico Cannabis Control Division and is provided as a convenience. It is not legal or regulatory advice and does not replace CCD's official guidance. Always confirm current requirements at rld.nm.gov/cannabis/nms2s. Leafnet is not affiliated with, endorsed by, or acting on behalf of the Cannabis Control Division, the Regulation and Licensing Department, or Real Time Solutions.
